Thursday, 1 August 2013

Looking for ILD/NLD (International Long Distance / National Long Distance) profile based in Mumbai.



Candidate must be B. Tech. (IIT) and MBA (IIM/Foreign University). MBA in Finance/Marketing/International Business) with 3 to 5 years of relevant experience in ILD/NLD. CTC would not be a constraint for suitable candidate. Kindly mail your profile on poonam.tanwani@humantrahr.com

Looking for IDC (Internet Data Center) profile based in Mumbai. Candidate must be B. Tech. (IIT/NIT) with 3 to 5 years of relevant experience.



Job Profile: Daily, weekly, monthly and Yearly Statistics. Daily Dashboard on Key Parameters (KPIs). Trending Analysis for various KPIs . Co-relation with Fault and configuration management. Triggering IDC P&E for various Capacity Augmentation. Performance and Capacity management. Energy Efficiency Management & Energy Conservation. BCP/ DR related activities. HoTo from Projects (EPC). CTC would not be a constraint for suitable candidate. Kindly mail your profile on poonam.tanwani@humantrahr.com

Looking for Finance profile based in Mumbai, Candidate must be CA and MBA (from Top 3 Institutes only). Candidate must have 3 to 5 years of relevant experience.



Responsible for compliances related to Sub-Contractors, ROW, Real estate and other operational expenses, Insurance, Direct and Indirect Taxes, Procurement & Contracting, HR and Admin at Circle. Ensures that risks are minimized and internal control systems are in place. CTC would not be a constraint for suitable candidate. Kindly mail your profile on poonam.tanwani@humantrahr.com

Looking for Construction profile based in Mumbai, Candidate should be M.Tech / MS (from Top 3 Institutes only) in Construction Management with 3-5 Yrs experience.



Candidate must have experience in Construction Management. Lead and drive the Project with the perspective of ensuring the timely completion of Construction activities as per the business plan. Responsible for end-to-end ownership of the project execution with regards to the timelines, quality cost and processes and ensures that project initiatives meet leadership and/or customer expectations. CTC would not be a constraint for suitable candidate. Kindly mail your profile on poonam.tanwani@humantrahr.com

Tuesday, 25 June 2013

Opportunity for Sr. Retention Executive for a Leading Leisure and Hospitality Giant in Pune



Experience: 3 to 5 yrs
Qualification: Minimum MBA
Designation: Sr. Executive Retention  
Type of Employment: Permanent on roll Employment  
Profile onuses: 
1.       Maximize retention and stabilize acquired member base – retain 70% of the total cancellation requests received
2.       Establish first contact with the member within 48 hours from the time cancellation request has been raised and close interaction with 100% retention effort within 7 working days
3.       At least 80% of the members who have requested for cancellation have to be personally met
4.       Maintain quality of retention with zero fatal errors and ensure member has been clearly educated about his membership & timeshare concept
5.       Generate revenue through upgradation & referrals from happy members who have been retained
6.       Meeting to the member personally opting for general cancellation
7.       Managing the escalation cases
8.       Striving for the zero escalation cases
9.       Submitting routine reports, feedbacks etc to the reporting authorities as and when required 
10.   Analysing customer pattern and framing the self retention strategies
11.   Developing & maintaining the healthy relationships with the members / customers

Job Specification:
·         A potential male candidate with own vehicle since the profile involves 80% field work based upon the appointments
·         Must be with ‘Go Getter’ attitude
·         Must have great potentials to turn customers’ mind for retaining them
·         Must be good in interpersonal relations
·         Flexible to travel inter / intra city on average frequency as per the appointments
·         Pleasant personality & excellent in communication skills
·         Sound knowledge about the customer behaviour and pattern
·         Should be highly enthusiastic, diligent and excellent to work for long tenure
·         Have strong Decision making abilities
·         Candidates from Telecom, BFSI & NBFC industries are only preferable.


Relevant candidates with 3-5 yrs of retention exp in Telecom/BFSI sectors may send their profiles on resumes@humantrahr.com